By Bill Self on July 15, 2009
Right-brain thinking will not take you to the next level without distinct business goals. The right-brain approach has always been a metaphor for intuitive, innovative, big-picture decision-making. With specific goals, this underutilized perspective will accelerate your business growth and customer commitment.
Every successful organization needs specific customer-centered goals. These go far beyond narrowly thinking of customers
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Posted in Customer-Centricity | Tagged customer closeness, Customer-Centered, Differentiation, Strategic Decision-Making, Thinking Like a Customer
