About Bill Self
Bill advises businesses and organizations on how to build systems for thinking like a customer, which will maximize value and galvanize customer loyalty.
He is a member of the National Speakers Association and delivers dynamic presentations on the transformative power of genuine customer-centric behavior at conferences or in settings for individual companies. Visit Bill's speaking page to learn more.
NEW Book; Release in early 2012
Find Bill's new book here and learn how your organization can transform from a product-centered culture to a truly customer-centered one.
